This Privacy Policy explains how ruby888 collects, uses, stores, and protects your personal information when you use our platform. Your privacy matters to us — this document sets out exactly what we do with your data and what rights you have over it.
Last updated: 1 January 2026 | Effective date: 1 January 2026
Please Read Carefully: By registering for an account at ruby888, depositing funds, or otherwise using any service on the ruby888 platform at ruby888.asia, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, please do not use the ruby888 platform.
For the purposes of this Privacy Policy, "ruby888," "we," "us," and "our" refers to the operator of the online gaming platform accessible at ruby888.asia and its associated subdomains and mobile interfaces. ruby888 is the data controller in respect of personal data collected through the platform.
ruby888 operates in alignment with applicable Philippine gaming regulations under the PAGCOR framework and handles personal data in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC).
Questions about this Privacy Policy or about how ruby888 handles your personal data may be directed to our support team at [email protected] — see Section 15 for full contact details.
ruby888 collects personal data that is necessary for the provision of our online gaming services, compliance with regulatory obligations, and the maintenance of a safe and responsible platform for Filipino players. The categories of personal data we collect are set out below.
ruby888 collects personal data through the following means:
ruby888 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity data, mobile number, date of birth |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| Login authentication and security | Mobile number, IP address, device data, OTP logs |
| Processing deposits and withdrawals | Financial data, identity data, KYC documents |
| AML and fraud prevention | All categories as required by regulatory obligations |
| Customer support and dispute resolution | Identity data, gaming activity, communications data |
| Responsible gaming monitoring | Gaming activity data, deposit and withdrawal history |
| Regulatory reporting | Identity data, financial data, gaming activity where required by PAGCOR |
| Platform improvement and analytics | Technical data, gaming activity (aggregated and anonymized) |
| Promotional communications (opt-in only) | Mobile number, email address, gaming preferences |
Marketing Communications: ruby888 will only send promotional SMS or email communications to Players who have actively opted in to receive them. You can withdraw consent for marketing communications at any time by contacting support or updating your account notification preferences.
Under the Data Privacy Act of 2012, ruby888 processes personal data under one or more of the following lawful bases:
ruby888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared in the following limited and controlled circumstances:
GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), and participating Philippine banks necessarily receive transaction data required to process your deposits and withdrawals. ruby888 shares only the minimum data required for each specific transaction. These providers operate under their own privacy policies and Philippine financial regulations.
Licensed third-party game studios (such as Pragmatic Play, PG Soft, Evolution, and others whose games are available on ruby888) may receive a player identifier and session token to deliver game content. These providers do not receive your full identity or financial data and operate under contractual data processing agreements with ruby888.
Where ruby888 uses a licensed KYC verification service to process government-issued ID documents, that provider acts as a data processor under a binding data processing agreement and may not use your identity data for any purpose other than the specific verification service contracted by ruby888.
ruby888 is legally obligated to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other competent Philippine authorities when required by law, court order, or regulatory directive. ruby888 will comply with such requests without prior notification to the affected Player where legally required or where notification would impede a legitimate investigation.
ruby888 may share data with legal counsel, auditors, and compliance consultants where strictly necessary for the provision of professional services to ruby888, under binding confidentiality obligations.
No Third-Party Commercial Data Sales: ruby888 will never sell your personal data to advertisers, data brokers, or any third party for commercial marketing, targeting, or profiling purposes.
ruby888 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, ruby888 will securely delete or anonymize your personal data in accordance with our internal data destruction procedures.
ruby888 uses cookies and similar tracking technologies on the ruby888.asia platform. A cookie is a small text file placed on your device by your browser when you visit our site. Cookies help ruby888 deliver a functional and consistent platform experience.
You may control non-essential cookies through your browser settings. Note that disabling certain functional cookies may affect your experience on the ruby888 platform. ruby888 does not use third-party advertising cookies or tracking pixels for external ad retargeting purposes.
ruby888 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
Your Role in Data Security: ruby888's security measures protect data in our control. You are responsible for maintaining the security of your login credentials. Never share your password or OTP with anyone, including ruby888 staff, who will never ask for your password.
Some of ruby888's service providers — including game content providers and cloud infrastructure operators — may process data in servers located outside the Philippines. Where such transfers occur, ruby888 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data flows.
Safeguards may include contractual data processing agreements with standard data protection clauses, and ruby888's assessment that the recipient jurisdiction provides an adequate level of data protection. ruby888 will not transfer your personal data to any jurisdiction or third party that does not offer adequate protections equivalent to those provided under Philippine data privacy law.
Under the Data Privacy Act of 2012, Filipino data subjects have the following rights in respect of their personal data held by ruby888. You may exercise any of these rights by contacting our support team:
You have the right to request confirmation of whether ruby888 holds personal data about you, and to receive a copy of that data in a readable format. We will respond to access requests within 15 business days.
You have the right to request correction of inaccurate or incomplete personal data held by ruby888. You may update basic account details directly through your account settings. For changes to KYC identity information, contact support with supporting documentation.
You may request deletion of personal data that is no longer necessary for the purposes for which it was collected. Note that ruby888 is legally required to retain certain data (KYC, transaction records, gaming history) for regulatory compliance periods regardless of an erasure request — this data cannot be deleted until those retention periods expire.
You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation. ruby888 will consider and respond to objections within 15 business days.
You have the right to receive a copy of personal data you have provided to ruby888 in a structured, commonly used, machine-readable format, and to request its transfer to another controller where technically feasible and legally permissible.
If you believe ruby888 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. ruby888 encourages you to contact us first so we can address your concern directly before escalating to the NPC.
To exercise any of the above rights, contact ruby888 support via live chat or at [email protected]. We will verify your identity before processing any data rights request.
Strict 21+ Age Policy: ruby888 services are exclusively for persons aged 21 years or older. ruby888 does not knowingly collect personal data from persons under the age of 21.
Age verification is conducted at the point of registration through date of birth submission and, where required, KYC document verification. If ruby888 discovers or has reasonable grounds to believe that an account has been registered by a person under 21, we will immediately suspend the account, delete any personal data collected from that individual to the extent not required by law, and report the matter to relevant regulatory authorities where applicable.
Parents and guardians are encouraged to implement parental control software on devices accessible to minors to prevent access to online gaming platforms. If you believe a minor may have registered or attempted to register an account at ruby888, please contact our support team immediately.
The ruby888 platform may contain references or links to services operated by licensed third-party game providers. These providers operate their own privacy practices, and ruby888 is not responsible for the privacy practices of any third-party service. ruby888 encourages you to review the privacy policies of any third-party service you interact with in connection with your ruby888 account.
Payment providers including GCash and Maya are independent operators with their own privacy policies. By using GCash or Maya to transact at ruby888, you are also subject to those providers' privacy terms in respect of transaction data held on their systems.
ruby888 reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new categories of data being collected, new sharing arrangements with third parties, or changes to Player rights — will be communicated to registered Players via SMS to their registered Philippine mobile number, or through a prominent notification displayed on the ruby888 platform, no less than 7 days before the change takes effect.
Non-material changes (such as typographical corrections, clarifications of existing practices, or restructuring for readability) may be made without prior notice. The current version of this Privacy Policy, with its effective date, is always available at ruby888.asia/privacy-policy. Your continued use of the ruby888 platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data ruby888 holds about you, please contact us through any of the following channels:
For data protection matters, please mark your communication clearly as a "Data Privacy Request" to ensure it is routed to the appropriate team within ruby888. ruby888 commits to responding to all data rights requests within 15 business days of receiving a verified request.
If you are not satisfied with ruby888's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which oversees enforcement of the Data Privacy Act of 2012.
Summary: ruby888 collects the data needed to run a safe and compliant gaming platform for Filipino players — nothing more. We don't sell your data. We protect it with SSL encryption and access controls. You have clear rights over your data under Philippine law, and our team is available 24/7 to help you exercise them.
Six concrete privacy commitments ruby888 makes to every Filipino player on the platform.
Every piece of data transmitted between your device and ruby888's servers is encrypted end-to-end using SSL/TLS. This covers your login, your deposits, your game sessions, and your withdrawal requests — no unencrypted transmission, ever.
ruby888 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. This is an absolute commitment — not a "we don't usually do this" qualifier. Your data stays within the ruby888 platform and its essential service providers.
ruby888 operates under Republic Act No. 10173 (Data Privacy Act of 2012) and NPC guidelines. This means your rights to access, correct, delete, and port your personal data are legally enforceable — not just policy promises.
ruby888 collects only the data necessary to operate a licensed, compliant gaming platform — registration details, KYC for verification, financial data for transactions, and gaming activity for responsible gaming monitoring. We don't collect data "just in case."
ruby888 retains your data only as long as legally required — typically 5 years for KYC and transaction records under AMLA and PAGCOR rules. After retention periods expire, data is securely deleted or anonymized. We don't hold data indefinitely.
You can request access to, correction of, or deletion of your data at any time. Data rights requests sent to [email protected] are acknowledged within 24 hours and resolved within 15 business days. No bureaucratic runaround — a real response from a real team.
ruby888 is built for Filipino players who want a fast, fair, and secure gaming experience. Create your free account in under 3 minutes — deposit via GCash from ₱100 and access 500+ games, live casino, bingo, and sports betting.
21+ By registering, you confirm you are 21 or older and have read this Privacy Policy.
21+ ruby888 is strictly for players aged 21 and above in compliance with Philippine gaming regulations. Please play responsibly and only with money you can afford to lose. | Responsible Gaming →